Job Overview

The Automotive Service Writer acts as a liaison between customers and the repair shop. This role involves understanding customer needs and providing accurate estimates for services.

Responsibilities

• Greet customers and assess their vehicle service needs.
• Prepare detailed service estimates and explain repair options.
• Schedule appointments and manage the service workflow.
• Follow up with customers regarding their vehicle status.
• Maintain customer records and ensure satisfaction.

Qualifications

Strong communication skills and a background in automotive service are important for this role. Experience in customer service is a plus.